ABSTRACT
In the new normal era of the COVID-19 pandemic, homestay users are very concerned about security and safety. Risk management, especially operational risk management, plays an important role in mitigating the risk of homestay users. In this research, we determine the effect of operational risk management on the intention to revisit and the intention to recommend homestay users by using satisfaction as a mediating variable. The study was conducted using 198 respondents who have had repeated overnight experiences in homestays operating in the Dieng Plateau, Wonosobo, Central Java, Indonesia. Samples were taken using a multistage sampling technique. The research was carried out using an explanatory sequential design of mixed methods research. Data analysis was performed using Structural Equation Model with Smart PLS 3.0. The results state that operational risk management has a significant positive impact on homestay user satisfaction. Satisfaction has a significant positive impact on the intention to revisit and on the intention to recommend of homestay users. Furthermore, we also show that satisfaction has a significant positive role as a mediating variable from operational risk management on intention to revisit and intention to recommend of homestay users.
ABSTRACT
The Covid-19 pandemic disaster has struck in many countries. In addition to having a major impact on the health sector, the pandemic has had a significant impact on the economy of a country in general. With a variety of policies such as social distancing, quarantine and closure between countries greatly impacted business activities, especially business in the tourism and hospitality sectors. In fact, in many countries, tourism and hospitality activities have been closed for a while. The purpose of this article is to review scientific articles or previous studies related to the impact of the Covid-19 pandemic in the tourism and hospitality sector, followed by a discussion on how to deal with and carry out recovery. We use systematic literature review approach and the previous researches that reviewed in this work is the most recent research since the outbreak of Covid-19 at the end of 2019 until now. We collect them from the research databases i.e.: Google Scholar and Scopus. Things that were reviewed from previous researches are the methodology, main results, and limitations. We produce two scopes of recommendations i.e.: response and recovery steps. We provide an overview of the condition of the tourism and hospitality sector during the Covid-19 pandemic. We provide consideration for stakeholders and business people in the tourism and hospitality sector in facing and recovering the effects of the Covid-19 pandemic. Finally, we provide subsequent researchers in finding development ideas for future research related to the influence of the Covid-19 pandemic in the tourism and hospitality sector by testing data in the field. © 2022, SRAC - Romanian Society for Quality. All rights reserved.
ABSTRACT
The existence of this workload is due to an imbalance between the capacity or ability of workers and the demands of the work that must be faced. As is the case with the conditions of workers in MSMEs, the demands of work are greater than the capacity of workers. Hence, the emergence of workload can not be avoided. Many studies on the workload of MSMEs have been carried out in Indonesia, however none of existing works has employes the Fishbone approach. This study evaluates the workload of three indicators, namely mental workload, physical workload, and Covid-19 pandemic. The novelty of this work is that, unlike the existing work that use different methods, we focus Fishbone method in our work. Furthermore, we used a large sample size of 341 respondents who are MSMEs employees in Malang, Indonesia, where the survey method was used for data collection. The results of the t-test analysis showed that the average mental workload score was not the same as the average physical workload score, the positive t-count results showed that the average physical workload score was higher than the mental workload. The results of the analysis with frequency describe that the response given to each indicator is mental workload in the underioad category, physical workload in the optimal category, and the Covid-19 in the overload category. The main factors causing the workload are the Covid-19 pandemic factor where respondents feel always bothered about the pandemic, the physical workload factor where respondents often feel tired, and the mental workload factor where respondents have personal problems that interfere with work. The workload for MSME workers is in line with previous predictions that the physical load is more dominant than the mental load. However, during this Covid-19 period, a higher workload is felt due to the impact of the government's restrictions on activities.
ABSTRACT
Bioprospecting of anti-SARS-corona virus phytochemical agents is an important issue today as an alternative to chemical drugs whose effectiveness has not been fully successful with no light effect. Quercetin, a component of Toona sinensis young leaves extract, was reported to have anti-viral activity against SARS-corona virus replication in vitro. Currently, the low efficiency of secondary metabolite production is an obstacle. Production of secondary metabolites from callus induction in vitro is considered more efficient and in a short time for commercial applications. The composition of hormones in callus media affects the secondary metabolites formed. The study was conducted to determine the effect of synthetic hormones auxin (BAP) and cytokinin (NAA) on callus percentage, fresh and dry callus cell weight and the average time of callus formation. The call percentage (100%) was obtained in different combinations of BAP and NAA in MS medium. The highest fresh weight of callus (165.50 gL−1) and dry cell weight (28.47 gL−1) were observed in MS medium (1.5 mgL−1 BAP and 1 mgL−1 NAA) within 7 days initial formation time of callus. The results showed that all the indices measured were positively correlated with callus induction in T. sinensis.